Lost packages due to address errorsUpdated 4 days ago
Please double-check your shipping address before placing an order. We cannot cover lost or misdirected packages due to incorrect address information provided at checkout.
Orders covered by Corso: Lost packages due to address errors may be covered under your Corso protection. To file a claim, visit https://app.corso.com/mateina-usa
Orders not covered by Corso: Please contact us at [email protected] to discuss options for your specific situation.
Thank you for your understanding!